Privacy Policy


Maya Mistry Podiatry
Effective Date: 2025

1. Introduction

At Maya Mistry Podiatry, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information, including medical history and contact details, in compliance with data protection laws.

2. What Information We Collect
When you book an appointment or receive treatment, we may collect the following information:

  • Full name, date of birth, and contact details (address, phone number, email).

  • Medical history, including past and current health conditions, medications, allergies, and lifestyle factors relevant to foot health.

  • Treatment records, including notes on consultations and procedures undertaken.

  • Payment details (cash and card transactions, but no online payment processing).

3. Why We Collect Your Information
We require medical history and health-related details to:

  • Provide safe and effective podiatry care tailored to your specific needs.

  • Assess risks and determine the most suitable treatment.

  • Maintain accurate clinical records for future reference and continuity of care.

  • Meet regulatory and professional standards, as required by the HCPC and the Royal College of Podiatry.

4. How Your Information Is Used
Your personal information is used solely for purposes related to your treatment and care. This includes:

  • Booking and managing appointments.

  • Keeping accurate treatment records.

  • Communicating with you regarding your care and follow-up appointments.

  • Complying with legal, professional, and regulatory requirements.

5. How Your Information Is Stored and Protected
We take all necessary measures to protect your data, including:

  • Secure digital storage with password protection for electronic records.

  • Confidential handling of paper records, stored in locked cabinets.

  • Limiting access to authorised personnel only.

  • Retaining records for the required period under medical and legal guidelines, after which they will be securely disposed of.

6. Sharing Your Information
Maya Mistry Podiatry does not share your personal or medical information with third parties unless:

  • You provide explicit consent.

  • Required by law or regulatory bodies.

  • Necessary for referral to another healthcare provider (e.g., GP or specialist) with your consent.

7. Your Rights
Under data protection laws, you have the right to:

  • Access your personal and medical records.

  • Request corrections to inaccurate or incomplete data.

  • Withdraw consent for data processing (subject to legal and professional obligations).

  • Request the deletion of records where applicable.

8. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Maya Mistry Podiatry
info@mayamistrypodiatry.co.uk

We may update this policy from time to time to reflect changes in legal requirements or practice procedures. Please review this page periodically for updates.